Patient Participation Group

The Surgery’s Patients Participation Group is now a well established group where patients, members of the medical staff and the Practice Manager are able to meet quarterly to discuss matters relating to the surgery.

The aims of the Group are:

  • To improve communication between the Practice and the Patients.
  • To exchange information and ideas.
  • To discuss recent or future developments which involve the practice and its patients.
  • To consider patients concerns, comments or suggestions about the quality of the service provided and what improvements can be made.

All patients of the Practice are eligible to join the Patient Participation Group, so if you are enthusiastic about the surgery and have a few hours to spare each quarter please think about becoming a member of your PPG.

How to join

If you wish to become a member, please email our Assistant Practice Manager Penny Belfield who can provide you with further information about membership.

Patient Surveys

We would be grateful if you would complete this survey about your doctor and general practice. They want to provide the highest standard of care. Please return your completed survey to reception.

Patient Participation Group (PPG) Report 2014-15

We produce an annual report, which we send to NHS England, publish on our website and display in the waiting areas and email to all our PPG members. NHS England specifies certain things which need to be in the report and these are shown in the report below.

Patient Participation Group (PPG) Report 2015-16

Please take the time to read our PPG report, which is also displayed in reception. If you have any questions please do contact us at WLCCG.574healthcentre@nhs.net

Patient Participation Group Report 2015-16

 Patient Participation Group (PPG) Report 2016-17

Please see below for this years PPG report. We would really like to hear your feedback about any aspect of our service.

Patient Participation Group Report 2016-17